https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-won-t-recognise-my-postcode/m-p/4955674#M18190 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369394">@YS14</a>&nbsp;</P> <P>Have you tried entering your postcode using upper case letting and with and without a gap ?</P> <P>&nbsp;</P> Tue, 08 Apr 2025 21:34:42 GMT caesarome 2025-04-08T21:34:42Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-won-t-recognise-my-postcode/m-p/4955670#M18189 <P>I can't log into Sky app or the website - it asks for my postcode then generates an error message. Email and password are accepted.&nbsp; I just go round in a loop back to the postcode screen and get the error again.&nbsp; I want to log in to check my bill as this is more than has been quoted.&nbsp;</P> Tue, 08 Apr 2025 21:26:55 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-won-t-recognise-my-postcode/m-p/4955670#M18189 YS14 2025-04-08T21:26:55Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-won-t-recognise-my-postcode/m-p/4955674#M18190 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4369394">@YS14</a>&nbsp;</P> <P>Have you tried entering your postcode using upper case letting and with and without a gap ?</P> <P>&nbsp;</P> Tue, 08 Apr 2025 21:34:42 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-won-t-recognise-my-postcode/m-p/4955674#M18190 caesarome 2025-04-08T21:34:42Z