topic Can’t log into SKY VIP in Mobile Apps & Websites

Can’t log into SKY VIP

Andy335 — Mon, 07 Apr 2025 19:23:23 GMT

I can't log into Sky VIP on either the app on online when I attempt this just says error

Re: Can’t log into SKY VIP

caesarome — Mon, 07 Apr 2025 19:29:13 GMT

@Andy335

What is the actual error message or do they both just say error ?

Re: Can’t log into SKY VIP

Andy335 — Mon, 07 Apr 2025 19:40:12 GMT

Error logging you or something along those lines

Re: Can’t log into SKY VIP

caesarome — Mon, 07 Apr 2025 21:17:14 GMT

For the website have you tried clearing all your Sky cookies then trying again ?

Re: Can’t log into SKY VIP

Chloe-W22 — Tue, 08 Apr 2025 12:17:41 GMT

Hey @Andy335! Welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related.

Are you able to share a screenshot of the error?

Re: Can’t log into SKY VIP

RoxanneB — Tue, 08 Apr 2025 13:31:43 GMT

I'm having the same problem!

Is yours sorted?