topic VIP not letting me join in Mobile Apps & Websites

VIP not letting me join

robnnikki — Sun, 30 Mar 2025 21:03:22 GMT

So sky VIP won't let me resign into them , don't know why , anyone else got the same problem

(view in My Videos)

Re: VIP not letting me join

caesarome — Sun, 30 Mar 2025 21:10:40 GMT

@robnnikki

Have you tried deleting the app, rebooting your device then installing it again ?

Re: VIP not letting me join

robnnikki — Sun, 30 Mar 2025 21:19:51 GMT

Hey I will try that now x

Re: VIP not letting me join

robnnikki — Sun, 30 Mar 2025 21:25:44 GMT

Nope that did not work 😭

Re: VIP not letting me join

Anonymous — Mon, 31 Mar 2025 06:36:44 GMT

@robnnikki Does this link work? I'm wondering if it will take you to enrolment https://www.sky.com/myaccount/rewards-and-extras

Re: VIP not letting me join

robnnikki — Mon, 31 Mar 2025 06:41:30 GMT

Nope that didn't work either 😞

Re: VIP not letting me join

Anonymous — Mon, 31 Mar 2025 06:43:47 GMT

Oh dear. I think the best outcome would be if a super user could escalate this post for you so you can speak to someone at Sky.

Sorry I wasn't more help but this seems like an account thing and only Sky can manage that.

Re: VIP not letting me join

robnnikki — Mon, 31 Mar 2025 06:53:11 GMT

Thank you I will x

Re: VIP not letting me join

Bretticusuk — Fri, 15 Aug 2025 10:57:28 GMT

Why does no one have the answer to this problem? i am having the same problem and spoken to customer service twice on the phone now and we still cant get vip rewards to work.