Postcode error

Alisonw81 — Fri, 21 Mar 2025 05:37:08 GMT

I am trying to log into My sky both online and through the app and each time it keeps telling me there's an error with the postcode. I have tried so many times.

Re: Postcode error

caesarome — Fri, 21 Mar 2025 05:48:15 GMT

@Alisonw81

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It will take a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: Postcode error

Lisa-P1987 — Fri, 21 Mar 2025 10:01:03 GMT

Thanks for escalating this. We’ve sent Alisonw81 an invite to chat.

topic Postcode error in Mobile Apps & Websites

Postcode error

Re: Postcode error

Re: Postcode error