topic Re: cant log into sky sports in Mobile Apps & Websites

cant log into sky sports

dan148 — Thu, 10 Oct 2024 16:39:29 GMT

ive been trying to log into the sky sports app so i can watch live on my tablet, i do have sky sports subscription already

when i log in it asks for my surname, then keeps saying unexpected error

please can someone advise

Re: cant log into sky sports

caesarome — Thu, 10 Oct 2024 18:49:27 GMT

Does your password have any special characters like @?$ etc.... ?

Re: cant log into sky sports

kerrylincs1 — Fri, 14 Mar 2025 11:10:59 GMT

I am also getting this error, it lets me enter my password information then it asks for my surname so i enter it and tick that i agree to the sky go terms and conditions, then when i click confirm it says unexpected error.

Re: cant log into sky sports

caesarome — Fri, 14 Mar 2025 13:10:36 GMT

@kerrylincs1

Make sure your title (Mr, Mrs etc..) and surname is filled in here:

https://www.sky.com/mydetails/sky-id