https://helpforum.sky.com/t5/Mobile-Apps-Websites/Can-t-access-Sky-Sports-on-my-Sky-Sports-mobile-App/m-p/4931931#M17861 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4348538">@Jean85</a>&nbsp;</P> <P>Make sure your title (Mr, Mrs etc..) and surname is filled in here:</P> <P><BR /><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Sat, 08 Mar 2025 09:39:43 GMT caesarome 2025-03-08T09:39:43Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Can-t-access-Sky-Sports-on-my-Sky-Sports-mobile-App/m-p/4931918#M17860 <P>I've just switched from Virgin Media to Sky.&nbsp; I've set up Sky Stream on my main television and the broadband etc. is working.&nbsp; However, I can't access Sky Sports on my mobile (iphone) App.&nbsp; When I try and sign in with my new login details I'm met with a message that says, "An unexpected error has occured".&nbsp; I've deleted the App and reinstalled it - but I get the same message when trying to log in.&nbsp; Any ideas on how I get access?</P> Sat, 08 Mar 2025 09:21:27 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Can-t-access-Sky-Sports-on-my-Sky-Sports-mobile-App/m-p/4931918#M17860 Jean85 2025-03-08T09:21:27Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Can-t-access-Sky-Sports-on-my-Sky-Sports-mobile-App/m-p/4931931#M17861 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4348538">@Jean85</a>&nbsp;</P> <P>Make sure your title (Mr, Mrs etc..) and surname is filled in here:</P> <P><BR /><A href="https://www.sky.com/mydetails/sky-id" target="_blank">https://www.sky.com/mydetails/sky-id</A></P> Sat, 08 Mar 2025 09:39:43 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Can-t-access-Sky-Sports-on-my-Sky-Sports-mobile-App/m-p/4931931#M17861 caesarome 2025-03-08T09:39:43Z