https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923520#M17762 <P>Installed My Sky App. Username and password accepted. Then it asks me for my postcode to find my account details. Tells me my postcode is invalid and screen is locked. Have reinstalled many times. Always the same issue.</P> Wed, 26 Feb 2025 20:57:53 GMT AM6670 2025-02-26T20:57:53Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923520#M17762 <P>Installed My Sky App. Username and password accepted. Then it asks me for my postcode to find my account details. Tells me my postcode is invalid and screen is locked. Have reinstalled many times. Always the same issue.</P> Wed, 26 Feb 2025 20:57:53 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923520#M17762 AM6670 2025-02-26T20:57:53Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923572#M17763 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4340144">@AM6670</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at this bottom of this page.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR /><STRONG>When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.</STRONG></P> <P>This isn't a live chat so replies may not be instant.</P> Wed, 26 Feb 2025 22:17:31 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923572#M17763 caesarome 2025-02-26T22:17:31Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923814#M17765 <P>Thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4340144">@AM6670</a></SPAN> an invite to chat.</P> Thu, 27 Feb 2025 11:16:52 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App-Postcode-Error/m-p/4923814#M17765 Greenfingers001 2025-02-27T11:16:52Z