topic Re: No access remotely in Mobile Apps & Websites

No access remotely

Trrence — Sun, 09 Feb 2025 14:06:04 GMT

Trying to setup sky + box remotely and saying app no longer supported

Mark39 — Sun, 09 Feb 2025 14:13:57 GMT

Not sure what you're trying to do. Can you elaborate? Which app? What do you mean by setting up a Sky+ box remotely?

TimmyBGood — Sun, 09 Feb 2025 16:18:46 GMT

Remote recording is in the Sky Go app. The Sky+ app hasn't been supported for well over a year.

caesarome — Sun, 09 Feb 2025 16:20:52 GMT

@Trrence wrote:

Trying to setup sky + box remotely

What are you actually trying to do.

Even though the Sky+ app is not supported it is still possible to use it to set recording and downloads.

Trrence — Sun, 09 Feb 2025 22:53:28 GMT

Hi. The app is up to date but it says - 'no service, try again later'.

I was trying to set the sky + box up to record a rugby match as we were out.

Sky CS said because the box is no longer supported

caesarome — Mon, 10 Feb 2025 05:44:25 GMT

@Trrence wrote:

Hi. The app is up to date but it says - 'no service, try again later'.

That sounds like it could be an issue with the internet connection on the device.