https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4897570#M17484 <P>I also have exactly the same problem. I even tried reinstalling the app but still didn't work.&nbsp;</P> Thu, 30 Jan 2025 15:35:15 GMT Kevin9359 2025-01-30T15:35:15Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4857645#M16990 <P>When looking through My Sky App .I was trying to look at tablets because I want to use my roll over data but I keep on getting this message .</P><DIV class=""><P>Unfortunately we can't process your request online right now</P></DIV><DIV class=""><P>Please try again later or alternatively view the status of your account.</P><P>I have uninstalled and installed the app again that didn't work .</P></DIV> Thu, 19 Dec 2024 21:36:13 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4857645#M16990 Sors 2024-12-19T21:36:13Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4857655#M16991 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3727404">@Sors</a>&nbsp;</P> <P>Can you access your mobile account and your piggybank without seeing this error ?</P> Thu, 19 Dec 2024 21:52:12 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4857655#M16991 caesarome 2024-12-19T21:52:12Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4858215#M16994 <P>Yes I can access it but if I want to do anything that error comes up and it's not just for my mobile part it happens when I go into my boardband and TV bits too&nbsp;</P> Fri, 20 Dec 2024 14:31:06 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4858215#M16994 Sors 2024-12-20T14:31:06Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892645#M17445 <P>&nbsp;</P><P>&nbsp;</P><P>Why do I keep getting this message</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000004245.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/107374i8B9E98E1DE05C92C/image-size/medium?v=v2&amp;px=400" role="button" title="1000004245.jpg" alt="1000004245.jpg" /></span></P><P> </P><P> </P> Sat, 25 Jan 2025 20:23:13 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892645#M17445 Sors 2025-01-25T20:23:13Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892666#M17446 <P>No idea why that message is appearing you if you want to look&nbsp;at the tablets logout and if you want to place an order give Sky a call.</P> Sat, 25 Jan 2025 20:30:56 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892666#M17446 caesarome 2025-01-25T20:30:56Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892672#M17447 <P>I log out choose what I would like then log back in and get this message .</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000004250.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/107387i3E4B68988CF3D73C/image-size/medium?v=v2&amp;px=400" role="button" title="1000004250.jpg" alt="1000004250.jpg" /></span></P><P> </P> Sat, 25 Jan 2025 20:38:33 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892672#M17447 Sors 2025-01-25T20:38:33Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892732#M17448 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a>&nbsp;wrote:<BR /> <P>and if you want to place an order give Sky a call.</P> <HR /></BLOCKQUOTE> <P>&nbsp;</P> Sat, 25 Jan 2025 22:10:32 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892732#M17448 caesarome 2025-01-25T22:10:32Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892734#M17449 <P>Not really I want my MySky working properly it doesn't work on my phone and it doesn't work on my laptop&nbsp;</P> Sat, 25 Jan 2025 22:12:29 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4892734#M17449 Sors 2025-01-25T22:12:29Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4897570#M17484 <P>I also have exactly the same problem. I even tried reinstalling the app but still didn't work.&nbsp;</P> Thu, 30 Jan 2025 15:35:15 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4897570#M17484 Kevin9359 2025-01-30T15:35:15Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4898634#M17496 <P>I'm also having a similar issue. When I go to sign in, it asks for me eircode and when I click continue it comes up with this message. An error occurred, please check the details or try again later</P> Fri, 31 Jan 2025 19:36:46 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4898634#M17496 GazzaH9593 2025-01-31T19:36:46Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4974992#M18383 <P>I too am having this issue. I've raised it with Sky multiple times. They have absolutely no idea and have no idea how to fix it. I've spoken to several advisers about it now.&nbsp;<BR /><BR /></P><P>Completely clueless.</P> Sat, 03 May 2025 21:15:28 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-App/m-p/4974992#M18383 Scrumpet 2025-05-03T21:15:28Z