topic Re: My sky account app in Mobile Apps & Websites

My sky account app

catdav58 — Mon, 20 Jan 2025 20:37:29 GMT

Can not download my sky account app on my phone which I have had before. Saying my phone is not compatible when I have had it on my phone.

Re: My sky account app

caesarome — Mon, 20 Jan 2025 21:44:16 GMT

@catdav58

What phone have you got and what operating system is it running ?

Re: My sky account app

Simplymo — Tue, 21 Jan 2025 02:06:25 GMT

Same here...

I have a Note10+, and I had the app installed before but I can't recall if it was either on my previous Note or this one.

I've checked if I have the latest updates, etc..and all good, but says "my device isn't compatible with this version" on Google play still.

@caesarome

Is there any other way to access Sky VIP (rewards, etc..)?

Cheers in advance.

Re: My sky account app

Simplymo — Tue, 21 Jan 2025 02:16:21 GMT

Oops, and sry @catdav58 for hijacking your thread. New to sky community.

P.s. They should add an edit button.

Re: My sky account app

caesarome — Tue, 21 Jan 2025 06:34:05 GMT

@Simplymo wrote:

@caesarome

Is there any other way to access Sky VIP (rewards, etc..)?

Cheers in advance.

Do you have a PC/laptop, if so you could install a android emulator which will allow you to install apps, apart from that installing the app on another device like a tablet is your only option @Simplymo

Re: My sky account app

Simplymo — Tue, 21 Jan 2025 10:27:55 GMT

Thank you @caesarome.

It seems to be working on the ipad but just not available (compatible) with the Note10+.

Maybe an android issue.

Thanks again for your help.