topic My sky app won't connect in Mobile Apps & Websites

My sky app won't connect

Rocky27 — Sat, 14 Dec 2024 14:53:22 GMT

I have sky app on my samsung phone but it won't connect

Re: My sky app won't connect

Mark39 — Sat, 14 Dec 2024 15:21:12 GMT

Won't connect to what? Is there an error message?

Re: My sky app won't connect

rydak — Sat, 14 Dec 2024 17:33:34 GMT

I have the same issue with "my sky app" after signing in correctly I get a screen saying "your account is not authorised to access the My Sky App

Latest version

Deleted and re-installed

Any ideas out there?

Re: My sky app won't connect

Rocky27 — Sat, 14 Dec 2024 18:49:42 GMT

Hi no error message, when I click on the app it just blank page and a circle going round. I have uninstalled it about three times and reinstalled and it still will not work.

Re: My sky app won't connect

Rocky27 — Sat, 14 Dec 2024 20:12:11 GMT

After signing in mine just has a blank page with a circle in the middles going round