https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813166#M16512 <P>Everytime i try log into my sky app it says this (Your account is not</P><P>authorised to access</P><P>the My Sky App)</P> Fri, 08 Nov 2024 21:01:23 GMT Cara2222 2024-11-08T21:01:23Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813166#M16512 <P>Everytime i try log into my sky app it says this (Your account is not</P><P>authorised to access</P><P>the My Sky App)</P> Fri, 08 Nov 2024 21:01:23 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813166#M16512 Cara2222 2024-11-08T21:01:23Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813193#M16513 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3664348">@Cara2222</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.</P> <P>This isn't a live chat so replies are not instant.</P> Fri, 08 Nov 2024 21:40:23 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813193#M16513 caesarome 2024-11-08T21:40:23Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813588#M16517 <P>Hi there! Thank you for escalating this. We have sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3664348">@Cara2222</a></SPAN>.</P> Sat, 09 Nov 2024 11:16:43 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4813588#M16517 Addie15 2024-11-09T11:16:43Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4815609#M16526 <P>Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.</P> <P><BR />&nbsp;</P> Mon, 11 Nov 2024 11:17:59 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4815609#M16526 Addie15 2024-11-11T11:17:59Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4879316#M17299 <P>I am having this issue too</P> Sun, 12 Jan 2025 17:35:56 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/4879316#M17299 Ed84 2025-01-12T17:35:56Z