topic Re: Error trying to activate Apple TV offer in Mobile Apps & Websites

Error trying to activate Apple TV offer

EML2 — Sun, 03 Nov 2024 18:12:09 GMT

When I try to activate my Apple TV 3 month offer I get the following-

Your code limit has been reached , you have already redeemed the maximum number of these codes per Apple account.

This offer is for new and returning customers. Can anyone help please? I have until 9 Nov to take up offer.

Re: Error trying to activate Apple TV offer

caesarome — Sun, 03 Nov 2024 19:31:33 GMT

@EML2

Does the error message and what it says apply to you ?

Re: Error trying to activate Apple TV offer

EML2 — Sun, 03 Nov 2024 19:34:59 GMT

I'm not aware that it applies to me. I have had an offer before so am a returning customer. Didn't see anything about no the number of codes I'm allowed. It doesn't say either what is the maximum number. How can I find out?

Re: Error trying to activate Apple TV offer

caesarome — Sun, 03 Nov 2024 19:41:45 GMT

I think all you can do here is to ask Apple about this as that appears to be an error related to your Apple account.

Re: Error trying to activate Apple TV offer

MarkGoldsmith — Sun, 03 Nov 2024 19:45:41 GMT

Are you already in a "free" period with an Apple TV + subscription?

I know from experience that the code can't be applied if you are already in a free trial period for Apple TV+ from another code/offer.

Re: Error trying to activate Apple TV offer

EML2 — Sun, 03 Nov 2024 22:55:31 GMT

No. I paid for a month back in August and not been subscribed since.