topic Re: What does error code NW-3-6 indicate? in Mobile Apps & Websites

What does error code NW-3-6 indicate?

Tony361 — Sat, 31 Aug 2024 12:34:48 GMT

Cannot connect to Netflix or amazon prime

Re: What does error code NW-3-6 indicate?

Mark39 — Sat, 31 Aug 2024 12:37:03 GMT

Neither are available via Sky+. Which Sky box do you have - Q or Stream?

Re: What does error code NW-3-6 indicate?

Annie+UK — Sat, 31 Aug 2024 12:46:44 GMT

Nothing to do with Sky Plus, maybe post in the forum specific to your device?

Re: What does error code NW-3-6 indicate?

Tony361 — Sat, 31 Aug 2024 12:54:36 GMT

I have sky + HD. Have always been able to access Netflix and prime

Re: What does error code NW-3-6 indicate?

Mark39 — Sat, 31 Aug 2024 12:56:42 GMT

@Tony361 wrote:

I have sky + HD. Have always been able to access Netflix and prime

Not via your Sky+HD box.

Re: What does error code NW-3-6 indicate?

Tony361 — Sat, 31 Aug 2024 13:18:05 GMT

Is there a phone number for sky support?

Re: What does error code NW-3-6 indicate?

Annie+UK — Sat, 31 Aug 2024 13:20:25 GMT

It is not possible to access Netflix or amazon prime or any other app via a Sky Plus box it does not have the capability of running apps !!!!

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: What does error code NW-3-6 indicate?

caesarome — Sat, 31 Aug 2024 15:13:07 GMT

@Tony361

Do you access them via the apps built into your TV ?

Re: What does error code NW-3-6 indicate?

Tony361 — Sat, 31 Aug 2024 15:30:42 GMT

Thanks everyone, a really simple and logical answer. I switched off and reset all less my router, that , I refreshed. Now have all programmes. Thankyou.