topic My Sky VIP login loop in Mobile Apps & Websites

My Sky VIP login loop

Jellypickles — Wed, 31 Jul 2024 11:53:34 GMT

just trying to access the my vip area and all i get is the welcome and click to access before being kicked back round to the start.

i have removed and re-downloaded the app with no success, so im now stuck for ideas. Anyone had this issue and figured it out

Re: My Sky VIP login loop

Mr+Flibbles+86 — Thu, 01 Aug 2024 07:21:04 GMT

Hi there @Jellypickles , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: My Sky VIP login loop

Lisa-P1987 — Sat, 03 Aug 2024 08:13:58 GMT

We are still looking to help you @Jellypickles . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks