topic Re: MySkyApp is not working in Mobile Apps & Websites

MySkyApp is not working

R0NDMC — Wed, 17 Jul 2024 10:02:58 GMT

Hello , MySkyApp isn't working. It used to be pretty cool to be able to access stuff through it but now when I click on a tab the next screen comes up blank. I can do nothing with it . Thinking of deleting the app and re-installing it? Has anyone else had this problem.

Re: MySkyApp is not working

caesarome — Wed, 17 Jul 2024 10:46:15 GMT

@R0NDMC wrote:

Thinking of deleting the app and re-installing it?

Give this a try as it has to be worth a try.

Re: MySkyApp is not working

R0NDMC — Wed, 17 Jul 2024 10:51:38 GMT

👋🏽, thank you so much for your response! I went ahead and tried it before I got your message but sadly it hasn't worked. I think my only other option might be to call SKY. If that doesn't work then ...... !

Re: MySkyApp is not working

caesarome — Wed, 17 Jul 2024 11:04:30 GMT

Calling Sky will in all honestly be a waste of time so you would be better off emailing the apps team about this via this address - apps@sky.uk

It might just be a temporary glitch so give them the make and model of device you have the app installed in and what version of the software it is running.

Re: MySkyApp is not working

R0NDMC — Wed, 17 Jul 2024 11:11:02 GMT

You are simply awesome ! Thank you very much. You have saved me a lot of time which I dont have in great supply . I will email them right away .
Many thanks !