https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393030#M307142 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4805178">@Sk67</a>&nbsp;Sky won't do that, I'm afraid. However, if you pay by direct debit and your payment fails on the date it's due, Sky will wait 10 days before trying again. It's only after payment fails a second time e that your services will be suspended.</P> Wed, 14 Oct 2026 08:01:20 GMT Mark39 2026-10-14T08:01:20Z https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393027#M307140 <P>I want to extension my bill date regarding of difficulty payment.&nbsp;</P> Wed, 14 Oct 2026 07:51:49 GMT https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393027#M307140 Sk67 2026-10-14T07:51:49Z https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393030#M307142 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4805178">@Sk67</a>&nbsp;Sky won't do that, I'm afraid. However, if you pay by direct debit and your payment fails on the date it's due, Sky will wait 10 days before trying again. It's only after payment fails a second time e that your services will be suspended.</P> Wed, 14 Oct 2026 08:01:20 GMT https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393030#M307142 Mark39 2026-10-14T08:01:20Z https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393128#M307164 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4805178">@Sk67</a>&nbsp;<BR />This is the billing process for everyone …<BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Direct Debit </STRONG>and the full payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (<STRONG>warning: </STRONG>any manual payment made in this period will usually only go as a credit towards the following months bill leaving this months unpaid). <BR /><BR />After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two at best before they restrict your services. <BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Continuous Card </STRONG>and the full payment fails on the normal payment date Sky will send a text/email notification about the failed payment and you usually have at best 2/3 days before being restricted. There is no grace period and I believe only 1 attempt is made for a card payment, so if this has failed, you will need to pay manually and then reset the payment method for next month. <BR /><BR /><STRONG>Restrictions are an automated process and we’ve been told Customer Service agents can’t stop it (even if you’re told otherwise on the phone). Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date. </STRONG> <BR /><BR />These links may also provide some useful advice …<BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/cost-of-living-support" target="_blank">https://www.sky.com/help/articles/cost-of-living-support</A> <BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/support-with-financial-difficulty" target="_blank">https://www.sky.com/help/articles/support-with-financial-difficulty</A><BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/missed-payments-sky-glass" target="_blank">https://www.sky.com/help/articles/missed-payments-sky-glass</A></P> Wed, 14 Oct 2026 09:42:02 GMT https://helpforum.sky.com/t5/Account-Billing/Difficulties-to-paying/m-p/5393128#M307164 Daniel0210 2026-10-14T09:42:02Z