topic Re: Netflix Subscription in Account & Billing

Netflix Subscription

Emily281- — Mon, 15 Jun 2026 21:10:27 GMT

I have Ultimate TV package which includes netflix. I have synced my current netflix account with my sky account but I am still being charged separately for Netflix subscription and my accounts have not been synced.

Re: Netflix Subscription

N_chill — Tue, 16 Jun 2026 12:57:22 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Netflix Subscription

Labra — Tue, 13 Oct 2026 09:39:29 GMT

I have the same issue, i have Uktimate TV which says it includes Netflix but I am also being charged for Netflix.

I have no idea how long this has been happening!!

Re: Netflix Subscription

Mark39 — Tue, 13 Oct 2026 09:54:40 GMT

@Labra wrote:

I have no idea how long this has been happening!!

@Labra to you? No, idea. But it's not normal. Give Sky a call.