https://helpforum.sky.com/t5/Account-Billing/Can-I-recover-a-web-chat/m-p/5392233#M307020 <P>Hi there,</P><P>&nbsp;</P><P>Does anyone know if I can recover a webchat I had with an adviser earlier today. I meant to save it to refer back to later but closed it without thinking. Am I out of luck or is there some way to get it back?</P> Mon, 12 Oct 2026 21:34:18 GMT Dmcg 2026-10-12T21:34:18Z https://helpforum.sky.com/t5/Account-Billing/Can-I-recover-a-web-chat/m-p/5392233#M307020 <P>Hi there,</P><P>&nbsp;</P><P>Does anyone know if I can recover a webchat I had with an adviser earlier today. I meant to save it to refer back to later but closed it without thinking. Am I out of luck or is there some way to get it back?</P> Mon, 12 Oct 2026 21:34:18 GMT https://helpforum.sky.com/t5/Account-Billing/Can-I-recover-a-web-chat/m-p/5392233#M307020 Dmcg 2026-10-12T21:34:18Z https://helpforum.sky.com/t5/Account-Billing/Can-I-recover-a-web-chat/m-p/5392240#M307021 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4805099">@Dmcg</a>&nbsp;</P> <P>Possibly the only way it to put in a subject access request here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/forms/customer-information-request" target="_blank">https://www.sky.com/help/forms/customer-information-request</A></P> <P>&nbsp;</P> <P>The only&nbsp;slight issue is that these can take up to 28 days to be actioned.</P> Mon, 12 Oct 2026 22:00:05 GMT https://helpforum.sky.com/t5/Account-Billing/Can-I-recover-a-web-chat/m-p/5392240#M307021 caesarome 2026-10-12T22:00:05Z