topic Re: Switching Credit Eligibility When Moving Home in Account & Billing

Switching Credit Eligibility When Moving Home

regulus_gao — Thu, 08 Oct 2026 15:59:49 GMT

Hi,

I'm moving home and considering switching from Hyperoptic to Sky Broadband. I'll incur an early termination fee of approximately £350.

Would I still qualify for Sky's switching credit offer (up to £200), given that I'm moving to a different address rather than switching providers at the same address?

Thanks!

Re: Switching Credit Eligibility When Moving Home

MightyQuinn — Thu, 08 Oct 2026 18:20:55 GMT

Hi @regulus_gao As Sky need address detail proof from the early termination bill, I would have thought that you would be on thin ground. I would email the switching team and see what they say https://www.sky.com/help/articles/switching-credit-offer

Re: Switching Credit Eligibility When Moving Home

regulus_gao — Thu, 08 Oct 2026 19:39:03 GMT

Thank you for the suggestion. I've just email the team.