https://helpforum.sky.com/t5/Account-Billing/Agreement-cancel/m-p/5388779#M306542 Hi I Don t know why I have £579 to pay for my mobile phone because sky mobile wasn t working in that area also TV £63 we haven t got connexion from you in Canterbury please cancel amicable our agreement .Thank you my phone no Wed, 07 Oct 2026 19:51:14 GMT Camillia77 2026-10-07T19:51:14Z https://helpforum.sky.com/t5/Account-Billing/Agreement-cancel/m-p/5388779#M306542 Hi I Don t know why I have £579 to pay for my mobile phone because sky mobile wasn t working in that area also TV £63 we haven t got connexion from you in Canterbury please cancel amicable our agreement .Thank you my phone no Wed, 07 Oct 2026 19:51:14 GMT https://helpforum.sky.com/t5/Account-Billing/Agreement-cancel/m-p/5388779#M306542 Camillia77 2026-10-07T19:51:14Z https://helpforum.sky.com/t5/Account-Billing/Agreement-cancel/m-p/5388783#M306543 <P>You can't cancel a device agreement (other than the initial cooling off period). &nbsp;You have to keep paying until the credit is cleared.</P><P>&nbsp;</P><P>Have you withheld payment?</P> Wed, 07 Oct 2026 19:56:40 GMT https://helpforum.sky.com/t5/Account-Billing/Agreement-cancel/m-p/5388783#M306543 PandJ2020 2026-10-07T19:56:40Z