https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388361#M306498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4801123">@Brianlittler</a>&nbsp;<BR />Consider speaking to Sky to see what they say about reducing your package.</P> <P>&nbsp;</P> <P>This is the billing process for everyone …<BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Direct Debit </STRONG>and the full payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (<STRONG>warning: </STRONG>any manual payment made in this period will usually only go as a credit towards the following months bill leaving this months unpaid). <BR /><BR />After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two at best before they restrict your services. <BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Continuous Card </STRONG>and the full payment fails on the normal payment date Sky will send a text/email notification about the failed payment and you usually have at best 2/3 days before being restricted. There is no grace period and I believe only 1 attempt is made for a card payment, so if this has failed, you will need to pay manually and then reset the payment method for next month. <BR /><BR /><STRONG>Restrictions are an automated process and we’ve been told Customer Service agents can’t stop it (even if you’re told otherwise on the phone). Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date. </STRONG> <BR /><BR />These links may also provide some useful advice …<BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/cost-of-living-support" target="_blank">https://www.sky.com/help/articles/cost-of-living-support</A> <BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/support-with-financial-difficulty" target="_blank">https://www.sky.com/help/articles/support-with-financial-difficulty</A><BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/missed-payments-sky-glass" target="_blank">https://www.sky.com/help/articles/missed-payments-sky-glass</A></P> Wed, 07 Oct 2026 12:22:19 GMT Daniel0210 2026-10-07T12:22:19Z https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388359#M306497 I can't pay the €67 euros per month any more Wed, 07 Oct 2026 12:16:39 GMT https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388359#M306497 Brianlittler 2026-10-07T12:16:39Z https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388361#M306498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4801123">@Brianlittler</a>&nbsp;<BR />Consider speaking to Sky to see what they say about reducing your package.</P> <P>&nbsp;</P> <P>This is the billing process for everyone …<BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Direct Debit </STRONG>and the full payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (<STRONG>warning: </STRONG>any manual payment made in this period will usually only go as a credit towards the following months bill leaving this months unpaid). <BR /><BR />After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two at best before they restrict your services. <BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Continuous Card </STRONG>and the full payment fails on the normal payment date Sky will send a text/email notification about the failed payment and you usually have at best 2/3 days before being restricted. There is no grace period and I believe only 1 attempt is made for a card payment, so if this has failed, you will need to pay manually and then reset the payment method for next month. <BR /><BR /><STRONG>Restrictions are an automated process and we’ve been told Customer Service agents can’t stop it (even if you’re told otherwise on the phone). Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date. </STRONG> <BR /><BR />These links may also provide some useful advice …<BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/cost-of-living-support" target="_blank">https://www.sky.com/help/articles/cost-of-living-support</A> <BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/support-with-financial-difficulty" target="_blank">https://www.sky.com/help/articles/support-with-financial-difficulty</A><BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/missed-payments-sky-glass" target="_blank">https://www.sky.com/help/articles/missed-payments-sky-glass</A></P> Wed, 07 Oct 2026 12:22:19 GMT https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388361#M306498 Daniel0210 2026-10-07T12:22:19Z https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388365#M306499 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4801123">@Brianlittler</a>&nbsp;</P> <P>Give Sky Ireland a call to see if they will offer you a discount if you are not already on a discounted price.</P> Wed, 07 Oct 2026 12:23:42 GMT https://helpforum.sky.com/t5/Account-Billing/Failing-to-pay-my-bill/m-p/5388365#M306499 caesarome 2026-10-07T12:23:42Z