https://helpforum.sky.com/t5/Account-Billing/Incorrect-payment/m-p/5388214#M306472 <P>I am waiting for an engineer to install full fibre, I am not connected to Sky until this happens, I am still paying EE monthly, Sky have taken&nbsp;</P><P>£21 from my bank account today, I want an immediate refund, please help.&nbsp;<BR />Joan &nbsp;Humberstone&nbsp;</P> Wed, 07 Oct 2026 09:52:07 GMT Natalie814 2026-10-07T09:52:07Z https://helpforum.sky.com/t5/Account-Billing/Incorrect-payment/m-p/5388214#M306472 <P>I am waiting for an engineer to install full fibre, I am not connected to Sky until this happens, I am still paying EE monthly, Sky have taken&nbsp;</P><P>£21 from my bank account today, I want an immediate refund, please help.&nbsp;<BR />Joan &nbsp;Humberstone&nbsp;</P> Wed, 07 Oct 2026 09:52:07 GMT https://helpforum.sky.com/t5/Account-Billing/Incorrect-payment/m-p/5388214#M306472 Natalie814 2026-10-07T09:52:07Z https://helpforum.sky.com/t5/Account-Billing/Incorrect-payment/m-p/5388219#M306474 <P>What services did you order from Sky?</P> Wed, 07 Oct 2026 10:03:39 GMT https://helpforum.sky.com/t5/Account-Billing/Incorrect-payment/m-p/5388219#M306474 PandJ2020 2026-10-07T10:03:39Z