topic My bill in Account & Billing

My bill

Helenokeefe — Tue, 06 Oct 2026 19:07:13 GMT

I cancelled my add skipping 2 x now and I am still being charged again for it . Im not happy as tryed calling and can't get through at any time of the day .

Re: My bill

Daniel0210 — Wed, 07 Oct 2026 02:24:21 GMT

@Helenokeefe wrote:
tryed calling and can't get through at any time of the day .

@Helenokeefe

Is that just because there's a queue?

All calls start automated (aka 'the bot') which may offer you an online help route or try to send you here to the forum. Stay on the line as long as possible and sometimes saying nothing when asked the reason for the call helps being put in the queue for an agent.

Re: My bill

caesarome — Wed, 07 Oct 2026 04:32:23 GMT

@Helenokeefe

When did you cancel it and when it your next bill due to be taken as it might be that this next bill has already been created before you cancelled it so if this is the case it does need to be paid but you might see the payment then credit back on your next bill.