https://helpforum.sky.com/t5/Account-Billing/Survey-email/m-p/5387597#M306393 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4795081">@HBegbie</a>&nbsp; &nbsp;Just checking that you know that you are not talking to Sky on this public community forum. Please see Welcome below for information about this community. It will not reach 'Sarah'.</P> Tue, 06 Oct 2026 15:57:53 GMT MightyQuinn 2026-10-06T15:57:53Z https://helpforum.sky.com/t5/Account-Billing/Survey-email/m-p/5382587#M306389 <P><STRONG>I received an email from Sarah </STRONG><FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT><STRONG> about doing a survey, &nbsp;I tried to reply with this below:-</STRONG></P> <P><STRONG><SPAN>Hi Sarah,</SPAN></STRONG></P> <DIV>I haven’t done the survey as I didn’t think it was a true representation of what happened, bearing in my I have been a sky customer for 20 yrs. &nbsp;I contacted sky to book a house move and I was told that you didn’t do broadband at my new address so it had to be cancelled not my choice!, I still have TV and my mobile with you, but sorry I couldn’t have broadband too?</DIV> <DIV>&nbsp;</DIV> <DIV>Regards</DIV> <DIV>Helen.&nbsp;</DIV> <DIV>&nbsp;</DIV> <DIV><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Actions: removed peresonal details</FONT></DIV> Tue, 06 Oct 2026 15:31:45 GMT https://helpforum.sky.com/t5/Account-Billing/Survey-email/m-p/5382587#M306389 HBegbie 2026-10-06T15:31:45Z https://helpforum.sky.com/t5/Account-Billing/Survey-email/m-p/5387597#M306393 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4795081">@HBegbie</a>&nbsp; &nbsp;Just checking that you know that you are not talking to Sky on this public community forum. Please see Welcome below for information about this community. It will not reach 'Sarah'.</P> Tue, 06 Oct 2026 15:57:53 GMT https://helpforum.sky.com/t5/Account-Billing/Survey-email/m-p/5387597#M306393 MightyQuinn 2026-10-06T15:57:53Z