https://helpforum.sky.com/t5/Account-Billing/HBO-app/m-p/5374492#M304759 <P><SPAN>have Sky glass and HBO Max Basic with Ads is showing on my account as £0 a month, Current and Included at no extra cost. However, when I open HBO Max on my Sky glass and try to watch The Pitt, it says ‘Get Access on Sky’ and tells me to log into my Sky account. I have already checked Manage Subscription and the HBO Max entitlement is definitely showing as current. Please can you refresh or re-provision my HBO Max entitlement and activation/linking on my Sky Q account? I do not want to purchase or upgrade the subscription.”</SPAN></P> Sat, 19 Sep 2026 13:51:53 GMT ChrisCouchman 2026-09-19T13:51:53Z https://helpforum.sky.com/t5/Account-Billing/HBO-app/m-p/5374492#M304759 <P><SPAN>have Sky glass and HBO Max Basic with Ads is showing on my account as £0 a month, Current and Included at no extra cost. However, when I open HBO Max on my Sky glass and try to watch The Pitt, it says ‘Get Access on Sky’ and tells me to log into my Sky account. I have already checked Manage Subscription and the HBO Max entitlement is definitely showing as current. Please can you refresh or re-provision my HBO Max entitlement and activation/linking on my Sky Q account? I do not want to purchase or upgrade the subscription.”</SPAN></P> Sat, 19 Sep 2026 13:51:53 GMT https://helpforum.sky.com/t5/Account-Billing/HBO-app/m-p/5374492#M304759 ChrisCouchman 2026-09-19T13:51:53Z https://helpforum.sky.com/t5/Account-Billing/HBO-app/m-p/5374608#M304776 <P>Hello, <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4787036">@ChrisCouchman</a></SPAN></SPAN>. I'll send you an invite to a private chat shortly and we can help you.</P> <P><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sat, 19 Sep 2026 16:18:59 GMT https://helpforum.sky.com/t5/Account-Billing/HBO-app/m-p/5374608#M304776 SuperMatt 2026-09-19T16:18:59Z