topic BT Early exit charges in Account & Billing

BT Early exit charges

Claire_NQY — Fri, 18 Sep 2026 14:36:03 GMT

When i signed up to sky there was an offer on whereby they would pay any early exit fees fees from a previous provider. How do i go about getting this done as BT have charged me £80.00 to exit early. Has anyone gor any experience of this themselves. Thank you

Re: BT Early exit charges

SKY1992bf — Fri, 18 Sep 2026 14:37:18 GMT

@Claire_NQY Once you have settled the bill with your previous provider first, This link explains how to apply for switch credit

https://www.sky.com/help/articles/switching-credit-offer?DCMP=dmc-skycom:na_switch_credit#M1014

Note switch credit is limited to a maximum of £300 (service = tv £100 and/or broadband £200)

the documents that need to be sent in pdf are a copy of your final bill clearly and separately identifying the termination charges and a copy of the statement showing it's been paid

Note you must apply within 90 days of your sky service activation date

Re: BT Early exit charges

Claire_NQY — Fri, 18 Sep 2026 14:41:58 GMT

perfect thank you I think i am now outside the 90 days i didnt realise this.