topic Re: No HBO CHANNEL in Account & Billing

No HBO CHANNEL

Sueyork7 — Fri, 18 Sep 2026 14:22:04 GMT

I renewed my contract yesterday, but i don't seem to have the extra channels like HBO , Netflix and Disney +.

Re: No HBO CHANNEL

Annie+UK — Fri, 18 Sep 2026 14:26:21 GMT

Please answer the following question so that your thread can be moved to the correct place, where you're more likely to get help with your query

Which Sky TV Service do you have?

Sky Q (Satellite box)
Sky Glass (Internet TV)
Sky Stream (Internet box)

Re: No HBO CHANNEL

Mark39 — Fri, 18 Sep 2026 14:27:41 GMT

@Sueyork7 they're not channels. They're available (with an eligible Sky subscription) via apps. Sky+ equipment, where you originally posted, does not support apps.

Re: No HBO CHANNEL

CoffeeDrinker — Fri, 18 Sep 2026 14:34:13 GMT

@Sueyork7 HBO Max and Netflix aren't channels per se on Sky Glass/Stream, they're seperate apps that Sky's interface can see into to list episodes, let you add their shows/films to your Sky planner etc.

If you've not set them up yet, go into each app and follow the sign up instructions (each app/service will have their own user account you'll need to create - only needs creating once per service though).

HBO Max/Sky sign up: https://www.sky.com/help/articles/sky-marketplace-subscribe-to-hbo-max?irct=web-tv_hbo-max-how-get-faq

Netflix/Sky sign up: https://www.sky.com/help/articles/how-to-activate-netflix

Disney+ is similar to the above except that they do have a dedicated Sky Cinema channel as well as the app/service: https://www.sky.com/help/articles/existing-or-new-disneyplus?irct=web-tv_disney-faq2

Re: No HBO CHANNEL

TimmyBGood — Fri, 18 Sep 2026 17:05:24 GMT

@Sueyork7 wrote:

I renewed my contract yesterday, but i don't seem to have the extra channels like HBO , Netflix and Disney +.

Hopefully it's just the case that you need to go through the sign-in procedures.

It's unfortunately not entirely unknown for customer service agents to offer subscribers a really good renewal price by covertly moving them to a cheaper baseline product which doesn't include bundled access to those apps.

Re: No HBO CHANNEL

Sueyork7 — Fri, 18 Sep 2026 17:20:23 GMT

It's ok, because I renewed my contract with sky and I am getting a new sky q box the additional services will be added to the new box.