topic Cancellation in Account & Billing

Cancellation

Nana211 — Fri, 18 Sep 2026 08:56:57 GMT

I've moved house and need to cancel my subscription as there's WiFi in my new home

PandJ2020 — Fri, 18 Sep 2026 08:59:09 GMT

@Nana211 wrote:
I've moved house and need to cancel my subscription as there's WiFi in my new home

You can't cancel here. You need to contact Sky.

If you are subject to a minimum term then you may have early termination charges.

MightyQuinn — Fri, 18 Sep 2026 09:00:19 GMT

@Nana211 wrote:
I've moved house and need to cancel my subscription as there's WiFi in my new home

Hi @Nana211 I'm afraid that you are not informing Sky, this is not Sky Customer Services. Please see Welcome below for information about this community. https://www.sky.com/help/your-account/my-account-and-subscription/cancelling/cancel-my-subscription