https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371595#M304426 I will be paying my bill tomorrow morning Wed, 16 Sep 2026 10:21:25 GMT Paigekelly 2026-09-16T10:21:25Z https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371595#M304426 I will be paying my bill tomorrow morning Wed, 16 Sep 2026 10:21:25 GMT https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371595#M304426 Paigekelly 2026-09-16T10:21:25Z https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371597#M304427 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578824">@Paigekelly</a>&nbsp; ok but you are only telling fellow customers&nbsp;</P> Wed, 16 Sep 2026 10:22:44 GMT https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371597#M304427 SKY1992bf 2026-09-16T10:22:44Z https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371598#M304428 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578824">@Paigekelly</a>&nbsp; You're only telling other customers, no one at Sky will know who you are from your community login.</P> Wed, 16 Sep 2026 10:22:49 GMT https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371598#M304428 GD1 2026-09-16T10:22:49Z https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371601#M304429 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578824">@Paigekelly</a>&nbsp;wrote:<BR />I will be paying my bill tomorrow morning<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4578824">@Paigekelly</a>&nbsp;</P> <P>Is the payment already late?<BR /><BR /></P> <P>This is the billing process that applies to all customers…<BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Direct Debit </STRONG>and the full payment fails on the normal payment date Sky will automatically attempt it again 10 calendar days later (<STRONG>warning: </STRONG>any manual payment made in this period will usually only go as a credit towards the following months bill leaving this months unpaid). <BR /><BR />After 10 days, if that second attempt also fails Sky may send a text and/or email notifying you that your payment has failed again and you then have a day or two at best before they restrict your services. <BR /><BR /><span class="lia-unicode-emoji" title=":red_circle:">🔴</span> If you usually pay by <STRONG>Continuous Card </STRONG>and the full payment fails on the normal payment date Sky will send a text/email notification about the failed payment and you usually have at best 2/3 days before being restricted. There is no grace period and I believe only 1 attempt is made for a card payment, so if this has failed, you will need to pay manually and then reset the payment method for next month. <BR /><BR /><STRONG>Restrictions are an automated process and we’ve been told Customer Service agents can’t stop it (even if you’re told otherwise on the phone). Sky don’t allow payment plans (except on a legitimately closed account) or a promise to pay on or by a certain date. </STRONG> <BR /><BR />These links may also provide some useful advice …<BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/cost-of-living-support" target="_blank">https://www.sky.com/help/articles/cost-of-living-support</A> <BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/support-with-financial-difficulty" target="_blank">https://www.sky.com/help/articles/support-with-financial-difficulty</A><BR /><BR /><span class="lia-unicode-emoji" title=":small_blue_diamond:">🔹</span> <A href="https://www.sky.com/help/articles/missed-payments-sky-glass" target="_blank">https://www.sky.com/help/articles/missed-payments-sky-glass</A></P> Wed, 16 Sep 2026 10:25:43 GMT https://helpforum.sky.com/t5/Account-Billing/Paying-my-bill/m-p/5371601#M304429 Daniel0210 2026-09-16T10:25:43Z