topic Re: Bills in Account & Billing

Bills

Niomecassie — Tue, 15 Sep 2026 06:27:50 GMT

Why does my sky bill show Netflix twice. Once with my tv package it's included in but then again below charging me another £7 for Netflix standard

Re: Bills

Brill+Gill — Tue, 15 Sep 2026 08:41:59 GMT

Hi @Niomecassie, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Bills

Carol187 — Tue, 15 Sep 2026 16:12:24 GMT

What number do I call to speak to someone

Re: Bills

Coley-W95 — Tue, 15 Sep 2026 16:46:06 GMT

Hi there @Carol187, welcome to the Community Forum. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141