Miss selling contracts

Purplepanda2026 — Mon, 14 Sep 2026 16:45:27 GMT

I have had yet another advisor lie on the phone about a contract! My first one was our sky tv one offering what seemed like a price she plucked from thin air to a mobile contract that becuaee there systems are down they are telling people to ring in to give verbal signatures for credit agreements after an hour of being passed from dept to dept this doesn't even exist! So now I have paid an upfront fee and they won't cancel the agreement just said to wait until after 14 days for it to auto delete! Absolute joke how are they even allowed to miss sell information and have zero consequences

Re: Miss selling contracts

Cardel — Mon, 14 Sep 2026 17:47:45 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

topic Re: Miss selling contracts in Account & Billing

Miss selling contracts

Re: Miss selling contracts