topic Re: Change the account holder in Account & Billing

Change the account holder

Byron1 — Sun, 13 Sep 2026 12:13:32 GMT

Hi I used to share a property with my partner and took the sky broadband account out in my name. I've since moved out and I'm looking to just put the account in her name. I hope you can help

Re: Change the account holder

PandJ2020 — Sun, 13 Sep 2026 12:15:52 GMT

@Byron1 wrote:
Hi I used to share a property with my partner and took the sky broadband account out in my name. I've since moved out and I'm looking to just put the account in her name. I hope you can help

Yup, you can't. If it's in your name then it remains in your name until you cancel it.

Re: Change the account holder

caesarome — Sun, 13 Sep 2026 12:16:36 GMT

@Byron1

Account holder names can not be changed so the only way around this would be to cancel then the other person to sign up to Sky as a new customer in their name. This will mean returning equipment back to Sky.

Re: Change the account holder

SKY1992bf — Sun, 13 Sep 2026 12:16:37 GMT

@Byron1 Sky doesn't permit account ownership changes

you would have to cancel and send back any loan equipment back then they can sign up in their own name