topic Re: Price increase on fixed contract in Account & Billing

Price increase on fixed contract

elderwandninja — Fri, 11 Sep 2026 19:21:02 GMT

I have been offered a contract renewal for 24 months. Broadband only.

Will the agreed monthly price stay the same for the 24 months ? Or will it go up in April 2027?

Re: Price increase on fixed contract

caesarome — Fri, 11 Sep 2026 19:22:45 GMT

Sky has never done fixed price contracts so the chances are you will see an increase next April and the April after that. The actual discount you have, so 20%, 30% etc is fixed but the price prior to this is not.

Re: Price increase on fixed contract

elderwandninja — Fri, 11 Sep 2026 19:24:22 GMT

Seems a bit strange to offer a certain price a month and then put it up mid-contract ?

Re: Price increase on fixed contract

Daniel0210 — Fri, 11 Sep 2026 19:25:12 GMT

@elderwandninja

The monthly price will almost certainly increase in April for all customers. Your contract isn't fixed.

Re: Price increase on fixed contract

Daniel0210 — Fri, 11 Sep 2026 19:29:40 GMT

@elderwandninja

It's not strange. There is the inevitable annual price increase each April for UK customers.

Re: Price increase on fixed contract

TimmyBGood — Fri, 11 Sep 2026 20:15:08 GMT

@elderwandninja wrote:

Seems a bit strange to offer a certain price a month and then put it up mid-contract ?

It's standard practice across the ISP industry.

The increase used to be linked to the rate of either CPI or RPI but that's no longer permitted. Ofcom now offers ISPs a choice: they either have to give a cash figure for what the increase is going to be in advance of the customer agreeing to the contract, or the customer must be given an opportunity to leave when the increase is announced.

Sky has chosen the latter.