topic New order mess in Account & Billing

New order mess

Mar41 — Mon, 07 Sep 2026 09:20:27 GMT

Good morning,

Im just messaging on the remote chance someone can help point me in the right direction.

I made the mistake of ordering Sky broadband and TV yesterday, what a nightmare!

How do I cancel this now? Is there a phone number I can speak to someone on at all anywhere? It's such a mess, is there a complaints part somewhere?

thanks

caesarome — Mon, 07 Sep 2026 09:21:34 GMT

Did you not want to place an order or have you changed your mind ?

Emmam8888 — Wed, 16 Sep 2026 15:51:36 GMT

I need a new remote I have lost it

caesarome — Wed, 16 Sep 2026 15:52:19 GMT

A remote for what, Sky Q, Sky Glass etc ?