topic Re: Is this a genuine sky email ? in Account & Billing

Is this a genuine sky email ?

M.owens — Mon, 07 Sep 2026 08:17:30 GMT

we revived this email and it seems fishy for some reason, just wanted a clarification if this actually sky or not. Thanks

Re: Is this a genuine sky email ?

GD1 — Mon, 07 Sep 2026 08:19:50 GMT

@M.owens A Scam email would urge you to click links to change password etc, this is a genuine email as you'll get them whenever you log in to Sky.

Re: Is this a genuine sky email ?

Daniel0210 — Mon, 07 Sep 2026 08:53:54 GMT

@M.owens

And one of your images was rejected as you'd not blocked out your own personal email address which was visible on a public forum.

Re: Is this a genuine sky email ?

caesarome — Mon, 07 Sep 2026 09:09:27 GMT

@M.owens

That is a Sky email which probably has been sent as you have signed into either your account or this community in it.

Re: Is this a genuine sky email ?

twilight+princess — Mon, 07 Sep 2026 15:39:05 GMT

Does the email refer to you by name or a generic 'dear user/customer'?
I receive the 'did you just sign in' email every time I log into the community so if you'd just done that then it's genuine imo.

Re: Is this a genuine sky email ?

Yoghurt — Mon, 07 Sep 2026 18:14:28 GMT

These emails are annoying