topic Re: Netflix switch in Account & Billing

Netflix switch

Banners12 — Sat, 05 Sep 2026 09:27:40 GMT

I have my own Netflix account and my daughters is linked to our sky account. She has moved country and I can't access her account so I would like to change the accounts and have her as an extra on mine

Re: Netflix switch

Jason- — Sat, 05 Sep 2026 11:44:44 GMT

Hello @Banners12,

Thanks for taking the time to join our Community and make your first post.

We're sorry to see you're having problems accessing your own Netflix account. I'll send you an invite to a private chat shortly and we can help you get things sorted.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-

Re: Netflix switch

DaveDrizen — Sat, 05 Sep 2026 15:32:36 GMT

@Banners12 wrote:
I have my own Netflix account and my daughters is linked to our sky account. She has moved country and I can't access her account so I would like to change the accounts and have her as an extra on mine

Unfortunately if you link your Netflix though Sky you won't be able to have a extra for your daughter as Netflix though sky don't have that option. Its only available on Netflix accounts direct with netfilx on there web site. Not sure if you have Sky Q or Sky stream but if you have Sky Q the pricing fot Netflix though Sky for various tiers unless you get a discount works out the same as having Netflix direct.