topic Re: New device in Account & Billing

New device

Rocky3or3 — Thu, 03 Sep 2026 15:36:08 GMT

I have just made a payment via my iPad then a message came up stating a new device had accessed my iPad , what can I do to get rid of this device?

I did notice a while ago that a message kept appearing stating my iPad was not secure

Re: New device

caesarome — Thu, 03 Sep 2026 16:12:22 GMT

@Rocky3or3 wrote:

I have just made a payment via my iPad

Was this a payment against your credit agreement for it ?

That message could be from your Apple account.

Re: New device

PandJ2020 — Thu, 03 Sep 2026 16:12:37 GMT

What exactly is this message and where did it appear?

(It's more likely it was a statement that the device (iPad) had accessed an account for the first time)

Re: New device

DaveDrizen — Thu, 03 Sep 2026 17:01:03 GMT

@PandJ2020 wrote:
What exactly is this message and where did it appear?

(It's more likely it was a statement that the device (iPad) had accessed an account for the first time)

I think it way Apple products work when connecting various web sites like Sky. Each time you log in the iPad or iPhone gives I not sure if the MAC address or the ip address but to Sky it thinks you are logging on with new device even the though it came iPad all the time. I log on to this forum quite a few times a day on my iPad and each time I get email from Sky saying " New device sign in" when in fact it's the same device just that it sent a different code to Sky.