https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361354#M302966 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4772869">@Debbie1975</a>&nbsp;</P> <P>Have you spoken to Sky to ask for an explanation?&nbsp;</P> Wed, 02 Sep 2026 13:32:57 GMT Daniel0210 2026-09-02T13:32:57Z https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361346#M302963 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>Today i ordered sky tv and broadband &nbsp;but straight after ordering my tv order was cancelled but my broadband order is still active? Any ideas?&nbsp;<BR /><BR /></P><P>thanks.&nbsp;</P> Wed, 02 Sep 2026 13:22:39 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361346#M302963 Debbie1975 2026-09-02T13:22:39Z https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361348#M302964 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4772869">@Debbie1975</a>&nbsp;</P> <P>Was it Sky Glass you ordered, in which case you may have failed the credit checks?</P> Wed, 02 Sep 2026 13:24:58 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361348#M302964 Daniel0210 2026-09-02T13:24:58Z https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361352#M302965 <P>Hi, no it was just sky stream&nbsp;</P> Wed, 02 Sep 2026 13:31:28 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361352#M302965 Debbie1975 2026-09-02T13:31:28Z https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361354#M302966 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4772869">@Debbie1975</a>&nbsp;</P> <P>Have you spoken to Sky to ask for an explanation?&nbsp;</P> Wed, 02 Sep 2026 13:32:57 GMT https://helpforum.sky.com/t5/Account-Billing/Sky-tv-order-cancelled/m-p/5361354#M302966 Daniel0210 2026-09-02T13:32:57Z