https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361265#M302956 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4767317">@Marysha-Tehilla</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Wed, 02 Sep 2026 12:11:11 GMT caesarome 2026-09-02T12:11:11Z https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361244#M302955 <P>Hello</P><P>my sky app says access denied on every platform and I'm not sure why</P> Wed, 02 Sep 2026 11:57:56 GMT https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361244#M302955 Marysha-Tehilla 2026-09-02T11:57:56Z https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361265#M302956 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4767317">@Marysha-Tehilla</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:</P> <P><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.<BR />This isn't a live chat so replies may not be instant.</P> Wed, 02 Sep 2026 12:11:11 GMT https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361265#M302956 caesarome 2026-09-02T12:11:11Z https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361454#M302977 <P>Thanks <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/227">@caesarome</a></SPAN> &nbsp;for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4767317">@Marysha-Tehilla</a></SPAN> an invite to chat.<BR /><BR />Please be aware conversations automatically close if there is no response within 48 hours.</P> Wed, 02 Sep 2026 15:21:34 GMT https://helpforum.sky.com/t5/Account-Billing/MySky-App/m-p/5361454#M302977 J_ham 2026-09-02T15:21:34Z