topic Payments in Account & Billing

Payments

Darren8665 — Tue, 01 Sep 2026 10:21:53 GMT

Why have I had to make 2 payments for the same month £63.00 and £71.50

Re: Payments

Daniel0210 — Tue, 01 Sep 2026 10:27:22 GMT

@Darren8665
You aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like myself.

Are you a new customer? Do the dates on the bills cover more than a normal month?

Re: Payments

peter-marlow+1966 — Tue, 01 Sep 2026 20:32:47 GMT

Have you changed from sky q to sky stream ? If so then 1 payment will your last sky q payment and the other would be your first streaming bill. But without more information I am just guessing