topic Re: Service showing as blocked in Account & Billing

Service showing as blocked

KassiDaisy — Fri, 07 Aug 2026 09:17:22 GMT

My service is showing as blocked on the app and when I try to ring Sky. My service seems to be working but I can't get hold of anyone to confirm what's happening.

Re: Service showing as blocked

caesarome — Fri, 07 Aug 2026 09:21:08 GMT

@KassiDaisy

If your services are working then there is little point in calling Sky. Issues with the app have been reported by others this week so has been fed back to Sky.

Re: Service showing as blocked

Catherineingle — Mon, 31 Aug 2026 16:07:31 GMT

I need to talk to someone about my Sky account please

Re: Service showing as blocked

Mark39 — Mon, 31 Aug 2026 16:15:41 GMT

@Catherineingle we're a customer Community. We'll try to guide you, if you give us some details. Or give Sky a call.