topic Re: Unsolicited One time passcodes in Account & Billing

Unsolicited One time passcodes

Pingi — Sat, 29 Aug 2026 11:42:06 GMT

Over the last 4 days I keep receiving one time passcodes but I haven't asked for them. Any ideas

Re: Unsolicited One time passcodes

DaveDrizen — Sat, 29 Aug 2026 12:09:05 GMT

@Pingi wrote:
Over the last 4 days I keep receiving one time passcodes but I haven't asked for them. Any ideas

This suggests like some one else is trying to access your Sky account.

Have you had contact with any one posing to be from Sky recently? I suggest you change your account password any case . Then who ever is doing it won't even get as far as to generate the two step verification codes.

Re: Unsolicited One time passcodes

Me134 — Sat, 29 Aug 2026 11:48:09 GMT

@Pingi wrote:
Over the last 4 days I keep receiving one time passcodes but I haven't asked for them. Any ideas

If you mean the 6 digit numbers, it's part of Sky's 2 factor authentication on all of their sites that require a log in.

Re: Unsolicited One time passcodes

caesarome — Sat, 29 Aug 2026 11:52:25 GMT

@Pingi

Are these coming from Sky, if so due to two factor verification being turned on you will be asked to enter the code if you try to access your Sky account or a Sky email account online.

Re: Unsolicited One time passcodes

Mark39 — Sat, 29 Aug 2026 12:20:41 GMT

@Pingi if these are one time codes being emailed to you, then it's lkely that someone who knows your username is trying to log in to your account without your password. They're not 2 step verification codes which are sent by text.

Make sure your email account is secure and that nobody has access to it other than you.