topic Re: two step verification in Account & Billing

two step verification

CB1961 — Thu, 27 Aug 2026 13:21:36 GMT

Does anyone have any problems with the two step verification? Mine is set up to send a code to my mobile, I've checked that they have my number correct and they have but despite pressing send code and resend repeatedly no code is ever received.

Re: two step verification

DaveDrizen — Thu, 27 Aug 2026 13:39:22 GMT

@CB1961 wrote:
Does anyone have any problems with the two step verification? Mine is set up to send a code to my mobile, I've checked that they have my number correct and they have but despite pressing send code and resend repeatedly no code is ever received.

No problem with mine in fact when I go on to a Sky service after logging on I presented with screen for two step verification code and it sent to my mobile automatically with having to press any buttons in fact on screen. You only need to press a button to resend the code if it not received it

In fact I have to put in a two step verification code to access this forum if you have got in by just your login and password it look like your two step verification can not have been activated.

Re: two step verification

caesarome — Thu, 27 Aug 2026 15:12:27 GMT

@CB1961

Make sure your mobile number on your account is correct and that these verification texts are not in the spam section on your messaging app.