https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5355952#M302309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4767361">@Sandramatt0712</a>&nbsp;</P> <P><SPAN>If you wish, we can escalate your post to Skys Community Messaging Team. They can either reinstate your payment method to refund you in 3-5 working days or arrange a back office team to raise and send out a cheque to your new address which obviously takes longer (I'm not sure this is an option if you've moved abroad).</SPAN></P> <P>&nbsp;</P> <P><SPAN>Let us know on this thread if you wish to do this confirming it's still showing as a credit on your Sky account.</SPAN></P> Thu, 27 Aug 2026 06:49:53 GMT Daniel0210 2026-08-27T06:49:53Z https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5355945#M302308 <P>I have recieved a email about compensation, I am no longer a sky. Customer very disappointed with their way they handled a move. I have a different address. How do I get my compensation by check as I have a new address</P> Thu, 27 Aug 2026 06:40:36 GMT https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5355945#M302308 Sandramatt0712 2026-08-27T06:40:36Z https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5355952#M302309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4767361">@Sandramatt0712</a>&nbsp;</P> <P><SPAN>If you wish, we can escalate your post to Skys Community Messaging Team. They can either reinstate your payment method to refund you in 3-5 working days or arrange a back office team to raise and send out a cheque to your new address which obviously takes longer (I'm not sure this is an option if you've moved abroad).</SPAN></P> <P>&nbsp;</P> <P><SPAN>Let us know on this thread if you wish to do this confirming it's still showing as a credit on your Sky account.</SPAN></P> Thu, 27 Aug 2026 06:49:53 GMT https://helpforum.sky.com/t5/Account-Billing/Compensation/m-p/5355952#M302309 Daniel0210 2026-08-27T06:49:53Z