topic Sky multiroom in Account & Billing

Sky multiroom

Skymultiroom — Tue, 25 Aug 2026 11:40:47 GMT

No longer need sky multiroom and do not want to pay £15 per month for it. I cannot find out how to delete from my account.

Any ideas please?

Re: Sky multiroom

Daniel0210 — Tue, 25 Aug 2026 11:43:31 GMT

@Skymultiroom
You need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade

Re: Sky multiroom

Annie+UK — Tue, 25 Aug 2026 11:54:33 GMT

@Skymultiroom If you decide to cancel make sure you give them the correct card number, they have been known to disable the wrong card that cannot be re-enabled 😞

Note: I've moved you thread fromn the Sky Plus forum

Re: Sky multiroom

MightyQuinn — Tue, 25 Aug 2026 12:03:21 GMT

Hi @Skymultiroom Have you checked that the Multiscreen was but bundled in to give you a discounted price on your subscription?