topic Re: Ordering sky via website in Account & Billing

Ordering sky via website

Davelo — Mon, 24 Aug 2026 12:59:45 GMT

I have tried several times to order a sky tv and broadband package via the webiste. Everytime I come to the end it says technical difficulties try again later. Any advice as its impossible to speak to a human being ?

Re: Ordering sky via website

Daniel0210 — Mon, 24 Aug 2026 13:05:24 GMT

@Davelo

If the TV side of the order is for Sky Q you can only order by calling. The lines are open but probably busy.

Re: Ordering sky via website

Davelo — Mon, 24 Aug 2026 13:55:14 GMT

Thanks. What number should I ring ?

Re: Ordering sky via website

MightyQuinn — Mon, 24 Aug 2026 14:58:21 GMT

Hi @Davelo Unfortunately telephone numbers are blocked in this community. However if you expand need more help on any Sky help page it should expose a number.