topic Re: Not received Sky stream reward in Account & Billing

Not received Sky stream reward

Bigmcsuzy — Sun, 23 Aug 2026 17:09:38 GMT

Hello,

I signed up for a Sky streak package of broadband/phone and tv in May 2026 which came with an £80 reward voucher after 120 days. I have not yet received it. Can you help?

Thanks

Suzanne

Re: Not received Sky stream reward

GD1 — Sun, 23 Aug 2026 17:14:16 GMT

@Bigmcsuzy Was this through Sky or a 3rd party site?

The offer was normally for Sky Glass through Sky, not Sky Stream. https://www.sky.com/help/articles/mastercard-reward-sky-glass

Re: Not received Sky stream reward

Bigmcsuzy — Sun, 23 Aug 2026 17:16:24 GMT

Hi there,

it was directly as an offer via Sky, not a 3rd party.

Re: Not received Sky stream reward

GD1 — Sun, 23 Aug 2026 17:51:32 GMT

@Bigmcsuzy Have you checked your emails for the offer that came with your order? As this wil have the terms of the offer.

Re: Not received Sky stream reward

Bigmcsuzy — Mon, 24 Aug 2026 08:42:41 GMT

Yes and have followed it up but no respone