Had services restricted for over a year

Mac1735 — Sat, 22 Aug 2026 21:11:29 GMT

Looking for help as this is now starting to get ridiculous. I have called sky several times now. I can't use any of the sky app services I.e upgrade mobiles. I call sky up to try get it sorted any they tell me everything is fine I am up to date on all my bills. When I call they just tell me they can upgrade me. I don't want to do it like that I liked having the flexibility to do it my self. Please help if anyone has experienced this before. At the point now I am actually thinking about just leaving sky completely

Re: Had services restricted for over a year

caesarome — Sat, 22 Aug 2026 21:41:33 GMT

@Mac1735

If I understand you correctly, you are saying your services are working but when trying to do anything via your account like upgrade you are seeing a restricted message ?

topic Had services restricted for over a year in Account & Billing

Had services restricted for over a year

Re: Had services restricted for over a year