topic Re: Get everything back on in Account & Billing

Get everything back on

A4235Rob — Sat, 22 Aug 2026 15:39:41 GMT

Me bill is due 28th September so I don't understand who it's all been cut off

Re: Get everything back on

Daniel0210 — Sat, 22 Aug 2026 15:44:57 GMT

@A4235Rob wrote:
Me bill is due 28th September so I don't understand who it's all been cut off

@A4235Rob

Your next bill won't by five weeks away.

Are your services restricted due to missing a previous payment?

Re: Get everything back on

Mark39 — Sat, 22 Aug 2026 15:45:42 GMT

@A4235Rob does your online Sky account show that your bills are up to date?

Re: Get everything back on

Daniel0210 — Sat, 22 Aug 2026 15:49:15 GMT

@A4235Rob

And your duplicate thread has been removed.

By the way, you aren’t talking to Sky by posting here. If you are new to the forum then welcome to the Community which is made up predominantly of Sky customers helping other Sky customers which includes additional help from customers who are Superusers like @Mark39 and myself.

Re: Get everything back on

DaveDrizen — Sat, 22 Aug 2026 17:19:39 GMT

@A4235Rob wrote:
Me bill is due 28th September so I don't understand who it's all been cut off

If got a bill dated 28 September , you will have a bill dated 28 August first. However if your already had your service cut off it means payment for your July bill has proberbly failed.

You need to check.that is so if if payment is still outstanding you have to pay it also as you August payment within 2 week of being due Sky wiil want that also paid before and cleared before your service is restored and unfortunately you will not be able to speak to Sky either . You also need to reinstate your direct debit also as well before you service is restored.